Chapel Hill Tire

I have to say they did a great job with my 2022 Tesla model 3. Since 4 wheel alignment the car dives superbly. I had alignment done by Tesla at 25k and since then steering wheel was offset to the left slightly and car was pulling slightly right. Right rear tire was wearing on inside faster then all other tires. Now at 37k I purchased new OE tires and was hesitant on bringing car back to Tesla for another alignment so I found Chapil Hill Tire and glad I did because car drives perfectly straight and with new tires it's amazingly quiet. Feels like new again! And by the way saved about $100 not going to Tesla SC.

Took a van in for service. Received a quote for over $10K. They wanted to do a transmision flush, which ruins the transmision, as part of the laundry list of CRAP they wanted to do. I think the dealership would be cheaper. Never again.

Everything went better than I planned..
The dealer had told me that I had to get brake pads changed.. when I went to chapel hill tire, they told me that I had some more time before I could change brake pads and saved me money.
The quote they gave would be honored at their other locations as well..
That was really great of them. I will definitely go here again

Mixed review. The service to come get my car and return it is very convenient. I have no complaints about the work that's done. However, the prices are on the high side compared to online estimates of the same repairs. Also, they post a price for services, but the price charged is higher and the excuse given is it's hard to keep up with the online prices which conveniently don't include "shop fees" etc. Example, posted 49.95 for an oil change and there's a $10 off promotion. Should have been $40. But I was charged $51 including the promotion, with the excuses listed above. Another time I had it in for a simple service but they did a tire diagnostic I didn't request and charged me for it. When I complained they removed the charge, but that's not kosher. One more, I had a 1 week old brand new battery in my car, they diagnosed it as bad and needing replacement. I have a battery tester and it tests fine. So be cautious of extra charges and upselling.

As a woman, I am hesitant to go to a mechanical shop in fear that I'll get overcharged. The staff at Chapel Hill tire take my worry away. I've been to multiple locations and everyone is awesome. They are fairly priced and are very knowledgeable. I will continue going there.

I found Chapel Hill Tire on Yelp after searching for a shop where I could get a wheel alignment.

I messaged the store here and they were very quick to respond with a reasonable price estimate. I happened to find a Groupon here on Yelp that helped reduce the cost of my alignment even further.

When I arrive to the store, I was greeted by very friendly staff members and checked in immediately. It wasn't too long before my car was taken back. I sat down to do some work, and they were gracious to allow me the space and access to extension cords to plug in my laptop and charge my phone.

I was in the shop for not much more than an hour. They showed me the diagnostics on my vehicle, and how off my alignment was (which was no surprise given the issues I've had). My car drives much better now, with the total cost of my bill being much less than other nearby shops. My dealership quoted me $20 more for the same service.

Yes, the Groupon helps, but I have no doubt that the store would offer discounts and specials routinely.

They didn't try to offer me services I didn't need, or upsell me on anything. I was in and out in less than 2 hours even though I didn't have an appointment (I arrived on a Wednesday afternoon).

I would highly recommend this location for this service, and would consider them for my other vehicle service needs as well.

I came here this week for a car inspection. This is my first year having to get my car inspected here in North Carolina. I asked a few co-workers where they go and this place was recommended. Of course, I checked the Yelp reviews which were good and this place was close by. I called to make my appointment about a week before. They seemed to have an open schedule. I was greeted upon my arrival and the customer service was great. I gave them my information and had a seat. I was there for 20 minutes and the cost of the inspection was $30.

Chapel Hill Tire has worked on my vehicle twice and I have nothing but great things to say about them. The first time I sent my son up there with a coupon for service and he had no issues. The second time I called them on a very short notice needing an oil change. Not only did they see me quickly but they got my oil change done in a short time frame and soon enough for me to make it to work. I love how they sent me a print out of the work that was done that included information on what needed to be done on my car highlighting the critical elements. They are great to work with and honest!

Saw the reviews here and immediately gave them a call. Was able to get in almost immediately for an emissions test. Burt was so awesome! Quick and efficient service. Anything I needed / will need in the near future (burnt tail light, new back tires) I was notified about and given prices. It can be so difficult to find great service for my car and I'm glad I've found the best.

I had my oil changed here for the first time recently. They were so friendly and quick! There were some problems with my tires that needed to be addressed and they explained everything to me patiently and politely (I am not a car person). I'll be back!!