$25 per employee of member firms;
$40 per non-member

In Partnership with


Presented by
SCORE - Raleigh Chapter 96

How to Wow the Customers You Worked So Hard to Get

You've invested time, energy, money, and other resources to gain a new customer—this is no time to relax and rest on your laurels. What do you do to ensure that they stay with you? Join Kevin Brimhall as we delve into how to optimize the lifeblood of your business—your customers.

Key discussion topics include:

• The value of loyal customers
• The cost of keeping customers vs. winning new ones
• Key elements of developing lasting relationships
• Building, not just keeping, your "best" customers
• What POCs are and why you need to focus on them
• What does “wowing” customers look like for your business?

No refunds or transfers after September 25.

Questions?
Call 919.664.7034 or email Candice Coffey

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